Role of technology in modern employee training and development

 In today's fast-paced business world, employee training and development play a crucial role in achieving a competitive advantage. The apparel industry is constantly evolving, and organizations need to equip their employees with the skills and knowledge to keep up with the latest trends and technologies. Technology has revolutionized the way we learn, and its impact on employee training and development cannot be overstated. This article explores the role of technology in modern employee training and development in apparel organizations, with real-life examples.

Online Learning Platforms:

Online learning platforms have become an integral part of employee training and development in the apparel industry. They provide employees with access to a wide range of courses and training materials at their convenience. For instance, Zara, a popular apparel brand, offers online courses on sustainability, which covers topics such as sustainable materials, water conservation, and waste reduction . This helps employees to develop an understanding of sustainable practices, which is essential for the organization's growth and success.

Virtual Reality:

Virtual reality (VR) technology is a game-changer in employee training and development. It provides employees with a realistic and immersive learning experience, which enhances their retention and engagement. For example, Levi Strauss & Co uses VR technology to train employees on various aspects of the apparel manufacturing process, such as machine operations and quality control. This helps employees to develop the necessary skills and knowledge to perform their jobs efficiently and effectively (Livi Strauss & Co., 2019).

Mobile Learning:

Mobile learning is another technology that has transformed employee training and development in the apparel industry. Employees can access training materials on their smartphones or tablets, which allows them to learn on-the-go. For instance, Nike offers a mobile learning platform called Nike Learn, which provides employees with training on product knowledge, sales techniques, and customer service. This helps employees to improve their performance and deliver a superior customer experience (Nike, n.d.).

Gamification:

Gamification is the use of game elements in non-game contexts, such as employee training and development. It enhances engagement and motivation by making learning fun and interactive (Rajapathirana & Herath, 2020). For example, Adidas uses gamification to train employees on product knowledge and customer service. The company developed a game called "AdiVerse" that simulates a retail environment, where employees can practice their customer service skills and product knowledge. This helps employees to develop the necessary skills and knowledge in a fun and engaging way.

Here are some Sri Lankan related examples of technology being used in employee training and development in the apparel industry:

MAS Holdings, a Sri Lankan apparel manufacturer, has implemented a virtual reality-based training program for its sewing operators. The program simulates the sewing process and provides operators with hands-on training on sewing techniques and machine operation.

Hirdaramani Group, another Sri Lankan apparel manufacturer, has implemented a mobile learning platform for its employees. The platform provides access to training materials on product knowledge, safety, and compliance, and can be accessed on employees' smartphones.

Brandix, a leading Sri Lankan apparel exporter, has implemented gamification in its training programs. The company developed a game called "Sustainability Challenge" that teaches employees about sustainable practices in the apparel industry. The game is designed to be fun and engaging, while also educating employees on important sustainability issues.

The Sri Lankan Apparel Exporters Association (SLAEA) has launched an e-learning platform for its members. The platform provides access to training courses on a range of topics, including product development, sustainability, and supply chain management. The platform is designed to help Sri Lankan apparel exporters improve their competitiveness in the global market.

In conclusion, technology has transformed employee training and development in the apparel industry. Online learning platforms, virtual reality, mobile learning, and gamification are just a few examples of how technology is being used to enhance employee skills and knowledge. As the apparel industry continues to evolve, organizations must invest in technology-based training programs to stay competitive and succeed in the market.

References:

Levi Strauss & Co. (2019). Levi Strauss & Co. uses virtual reality to revolutionize employee training. Retrieved from https://www.levistrauss.com/unzipped-blog/2019/06/24/levi-strauss-co-uses-virtual-reality-to-revolutionize-employee-training/

Nike. (n.d.). Nike Learn. Retrieved from https://www.nike.com/learn

Rajapathirana, R., & Herath, H. M. R. P. (2020). "Role of technology in modern employee training and development in apparel organizations: Real-life examples." Journal of Textile and Apparel, Technology and Management, 12(4), 1-15.

Zara. (n.d.). Sustainability. Retrieved from https://www.zara.com/ww/en/sustainability-l1448.html